When a client visits the site, the analytics system (Google Analytics, Facebook Pixel or Yandex Metrica) assigns a unique number to this visit, which is called Client ID!

This identifier is a basic property for identifying the user when transferring any information to the analytical system.

Full instructions, examples and SDK can be found on our GitHub.

Adding Client IDs via JavaScript is convenient if you don't have access to the source code of the site, for example, when using SaaS services (WIX, Tilda, etc).

1. In the site header, before the </head> connect the file (exactly this option, otherwise there may be problems with Google Adwords):

<script  type="text/javascript" data-skip-moving="true">
COPY content from file - https://static.flamix.info/js/conversion/script.js
</script>

2. As a result, in the browser Console, if you enter the variable UF_CRM_FX_CONVERSION, it should display its value:

3. Below, add the following code, where .flamix-conversion input need be replaced with your form ID:

<script  type="text/javascript" data-skip-moving="true">
var UF_CRM_FX_CONVERSION = FlamixConversion.getPreparedParams();
setInterval(function(){
	UF_CRM_FX_CONVERSION = FlamixConversion.getPreparedParams();
	var flamix_conversion_el = document.querySelectorAll('.flamix-conversion input');
	for (var i = 0; i < flamix_conversion_el_test.length; i++) {
		flamix_conversion_el_test[i].value=FlamixConversion.getPreparedParams();
	}
	console.log('Flamix Conversion Plugin Works!');
}, 3000);
</script>

Do you use online chat on the site? Integrate chat with Bitrix24 so that it can catch and transmit Client ID. See an example of Bitrix24 Chat integration.

<script  type="text/javascript" data-skip-moving="true">
COPY content from file - https://static.flamix.info/js/conversion/script.js
</script>

If you use third-party forms on your site, then you probably want to send conversions from them. It's easy to do! See an example of Bitrix24 Forms integration.

<script  type="text/javascript" data-skip-moving="true">
COPY content from file - https://static.flamix.info/js/conversion/script.js
</script>

You can catch and transmit the Client ID when a client calls, if you have Call-Tracking. This instruction provides an example with call-tracking from Ringostat, but you can use any, the algorithm will be similar.

Ringostat example

Functionality for passing identifiers - https://help.ringostat.com/knowledge-base/article/tracking-entities

Setup

1. In the site header, before the </head> connect the file (exactly this option, otherwise there may be problems with Google Adwords):

<script  type="text/javascript" data-skip-moving="true">
COPY content from file - https://static.flamix.info/js/conversion/script.js
</script>

2. As a result, in the browser Console, if you enter the variable UF_CRM_FX_CONVERSION, it should display its value:

3. Go to Tracked Entities and add a new entity:

• Name - UFCRMFXCONVERSION
• Type - Expression
• Collection Level - Session
• Value - UF_CRM_FX_CONVERSION

4. In the Integrations → Ready-made integrations section, select Bitrix24, click Configure. In the fields for transmission, select the required field on the Bitrix24 side, and on the Ringostat side, select CUSTOM with the value UFCRMFXCONVERSION

If you already have an integration of your site with Bitrix24, then you can ask the programmer to add one field (Read how to do it), or make a new integration that already knows how to pass the Client ID (Show list).

If you do not yet have integration with the site, we recommend that you integrate the site using our plugins, which already capture and transmit the Client ID (Show list).

Please, watch this video tutorial and read article.

Please, watch this video tutorial - https://www.youtube.com/watch?v=5S85eypIZtM

Please, watch this video tutorial - https://www.youtube.com/watch?v=2OBF7oLz-8g.

Please, watch this video tutorial - https://www.youtube.com/watch?v=qPoUvWcBSdI.

Please, watch this video tutorial - https://www.youtube.com/watch?v=t1zbpcH8VN8. List of standard events:

• Facebook standard events;
• Google Analytics standard events;

To write to support (add a ticket), you must:

• Go to the portal https://cp.flamix.solutions/
• Enter your mail and password. If you have not registered before, you need register. If, when you try to register, the system says that the user is found, you must reset the password;
• After successful authorization, click on the "Support" menu item, then the "Add" button;
• Describe the error in detail, attach screenshots and click the "Submit" button.

The ticket has been successfully created!
It is recommended not to close the tab until the problem is resolved since emails with replies sometimes end up in spam!

• Go to the module page and find the "Install" block;
  
• In the field next to the "Install" button, enter your Bitrix24 portal domain and click the "Install" button;
  
• Accept all agreements and click "Install";
• Click the button "Start Your Free Trial" (1), or paste your license key (2), if you have one;
  
• If you have activated the trial, be sure to enter your valid email, this is where we will send the license key (check the spam if you did not receive it).

• Open the application in the Bitrix24 portal, go to the "License" page (1) and select the desired subscription period (2).
  
• Go to the license verification page - https://flamix.solutions/license/ (1) and enter your license key (2), click the "Check" button (3). If the license key is correct, you will see the "Prolong" button at the bottom (4).
  

A 20-25% discount is given to anyone who purchases a yearly subscription. You can find the discount amount on the "License" page of the application.

Special prices if we become your Bitrix24 partner. In addition to the special price, and free setup, we can make basic settings for you, and advise on any issues related to the operation of Bitrix24 or the development and optimization of your business's Business Processes. The only thing you require is to buy Bitrix24 through us (the same price, additional benefits from the Bitrix24 gold partner). Write to us if you are interested in this offer.

Note! If you already have an integrator, we can’t become your integrator again even if you want to change it.

When something goes wrong or you need to send logs to support, then you need to follow these steps.

• Open the app and scroll to the bottom;
• Click on the "Log" link.

Here you can see all the information that we log. If you are a technical person, you can check the logs and find the problem.

In addition, we sometimes request a link to the log. To generate it, you simply press the "Generate link" button. Copy and send this link to us. The link is valid for 2 days.

Have you extended your license, but the term has not changed? The license key is cached upon purchase and is only reset upon automatic renewal. If for some reason it did not last, try to throw off the license cache in billing(Licenses are displayed on the Services -> Licenses page) and update the "License" page in the module.

If that doesn't work, please write to support.

An Enterprise license is required in the following cases:

• You regularly more than 500 hits to the plugin per day;
• We need a modification of the Bitrix24 plugin for you;
• You want the program to work on your servers.

Implementation

• We sign NDA and service contracts;
• We allocate a separate VPS for you;
• Setting up environments, deploying a repository with a plugin (if you need support and updates);
• We send separate assemblies of plugins for CMS or set up the integration ourselves;
• We organize monitoring and support 24/7.

For purchasing write in any convenient way.

Important! We do not share the code with the customer.